As a guest at Ahoy Hoi An Boutique Resort & Spa, our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout.
Check-in From 14:00
Check-out Before 12:00 Cancellation/repayment Please refer to the Terms &
Conditions of the required rate for the relevant cancellation & prepayment policy.
Guests with special needs We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.
Children and extra beds Children should be under the age of 12 to qualify for this rate when booking. Additional cots can be provided on request.
Pool Access All the Customer to welcome to use the freshwater pool.
Smoking No-Smoking in the rooms Please request a smoking area with our Concierge
ID Policy upon check-in All guests including children staying at Burj Al Arab Jumeirah are required to present original valid identification upon check-in, which may either be a Passport or National ID.
Pets For the comfort and safety of all guests, pets are not permitted.
Credit cards All major credit cards are accepted.